Executive- Call center (Renewals Process)

1 - 3 Years

Job Description

Greetings from DHFL Pramerica Life Insurance !

We are hiring Executives for our call center department (Renewals), based out at Gurgaon cyber city, to apply please share your resume at govind.walia@dhflpramerica.com 

Key Responsibilities:

Undertake existing customer calling to renew their policy,Resolve all the queries/objections of the customers.

Following up with the customer and facilitate for completion of transaction. All Calls made to the customer and respective feedback to be tagged in the system/equivalent software.

Undertake calling for any special campaigns that DPLI would wish to run through its in-house tele-calling setup.

Key Core/ Behavioral Competencies:

1. Strong command over Hindi and English
2. Basic Knowledge of operating in MS Excel and MS Word
3. Ability to multi-task

Job Location: Gurgaon
Salary: up to 3 LPA + incentive
6 Days working (9:30 am to 6:30 pm)

Salary: Not Disclosed by Recruiter


Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above

Company Profile

DHFL Pramarica Life Insurance Company

DLF Pramerica Life Insurance Company Ltd. (DPLI) is a joint venture between DLF Limited and Prudential International Insurance Holdings, Ltd. (referred to hereafter as 'PIIH'). PIIH is a fully owned subsidiary of Prudential Financial, Inc. (referred to hereafter as 'PFI').

The combination of the strength of the DLF brand and PFI's insurance expertise provide the strongest possible foundations for DPLI to succeed in the rapidly growing Indian life insurance market.

PFI is a U.S. based financial services leader with its headquarters in Newark, New Jersey, with approximately USD 580 billion of assets under management as of June 30, 2009, and operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, PFI is focused on helping approximately 50 million individual and institutional customers grow and protect their wealth.

Pramerica and the Rock Logo are proprietary servicemarks and may not be used without the permission of the owner.
Prudential International Insurance Holdings, Ltd. and Prudential Financial, Inc. of the United States are not affiliated in any manner with Prudential Plc., a company incorporated in the United Kingdom.
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Recruiter Name:Shivani

Contact Company:DHFL Pramarica Life Insurance Company